Shipping policy

1. Order Processing

Orders are typically processed within 1–3 business days after confirmation. Processing times may vary during holidays, sales, or busy periods.

2. Shipping and Delivery Time

Estimated delivery times depend on the customer's location and the courier service.

  • Within Pakistan: 3–7 business days.
  • International Shipping: 7–15 business days, depending on the destination and customs clearance.

Delivery times are estimates and are not guaranteed.

3. Shipping Charges

Shipping charges are calculated at checkout or communicated to the customer before order confirmation. Any applicable additional fees will be communicated where possible.

4. Order Tracking

Once your order has been shipped, tracking information may be provided via SMS, email, or WhatsApp, depending on availability.

5. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

6. Delays and Unexpected Circumstances

Delivery may be delayed due to weather conditions, courier disruptions, public holidays, or other circumstances beyond our control. We will do our best to assist customers with delayed shipments.

7. Lost or Damaged Packages

If your package arrives damaged or appears to be lost, please contact our customer support team as soon as possible with your order details. We will work with the courier to investigate the issue.

8. Cash on Delivery

Cash on Delivery (COD) may be available for eligible orders and locations. Customers must be available to receive the order and pay the applicable amount upon delivery.

9. International Orders

International customers may be responsible for customs duties, import taxes, and other charges imposed by their destination country.

10. Contact Us

For shipping-related questions or assistance, please contact us through our official email address or customer support channels.

We appreciate your trust in our store and will do our best to ensure your order reaches you safely and on time.